AfterLife by TGS369 – Privacy Policy

TGS369 ("we," "us," or "our") operates AfterLife by TGS369, including our website, application, and related services available through after-life-vault.com and related pages (collectively, the "Services").

We respect your privacy and take reasonable steps to protect personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, how we protect it, and what choices you may have.

By using our Services, contacting us, creating an account, or submitting information through the Services, you acknowledge this Privacy Policy, subject to applicable law.

This Privacy Policy applies to information collected through our Services, including:

• our public website;
• account registration and login flows;
• contact and support forms;
• payment-related flows;
• email-based service communications; and
• other features made available through AfterLife by TGS369.

This Privacy Policy does not apply to third-party websites, apps, or services that we do not control, even if they are linked from our Services. Those third parties have their own privacy policies.

A. Information you provide directly

This may include:

• name;
• email address;
• phone number;
• contact details;
• account credentials such as username and password;
• information you submit through forms, support requests, or communications with us;
• information you choose to upload, store, or manage through the Services;
• information you provide about other people when using product features that involve inviting, assigning, or naming trusted contacts, trustees, beneficiaries, or similar roles.

Please only provide third-party personal information when you have the right to do so.

B. Account and service information

If you create an account or use protected features, we may collect and process:

• account identifiers;
• authentication-related data;
• role or permission data within the service;
• service preferences;
• records of actions taken within the Services.

C. Payment information

Payments are temporarily unavailable. We retain historical payment records where needed for accounting, support, and legal compliance.

We do not necessarily store full payment card details ourselves. Payment information is generally processed by the payment provider according to its own policies and security practices. We may receive limited transaction-related information such as:

• payment status;
• transaction reference;
• subscription or purchase details; and
• basic billing-related metadata needed for records, support, fraud prevention, or legal compliance.

D. Information collected automatically

When you use the Services, we may automatically collect certain technical and usage information, such as:

• IP address;
• browser type;
• device type;
• operating system;
• pages viewed;
• referring and exit pages;
• approximate location derived from IP;
• date/time information;
• clicks, navigation patterns, and feature usage;
• performance and diagnostic information.

E. Cookies and similar technologies

We may use cookies and similar technologies for:

• essential website and login functionality;
• remembering preferences such as language;
• analytics and performance measurement;
• security and fraud prevention.

If we do not use advertising or targeting cookies, we do not need to claim that we do. If such technologies are added later, this Privacy Policy should be updated accordingly.

We may use personal information to:

• provide, operate, maintain, and improve the Services;
• create and manage user accounts;
• authenticate users and protect account security;
• process payments and manage subscriptions or purchases;
• send service-related emails, such as verification messages, invitations, notifications, updates, and support responses;
• enable features involving trustees, trusted contacts, beneficiaries, or other user-designated roles;
• respond to inquiries and provide customer support;
• monitor usage, troubleshoot issues, and improve performance;
• protect against fraud, abuse, unauthorized access, and misuse;
• comply with legal obligations;
• enforce our Terms and protect our rights, users, and the public.

Where required by applicable law, we process personal information based on one or more of the following:

• your consent;
• performance of a contract with you;
• compliance with legal obligations; and
• our legitimate interests, such as operating, securing, and improving the Services.

We may use third-party service providers to support our Services, including:

• Open Web Analytics for website analytics;
• Gmail or Google email services for operational communications;
• Historical payment records retained for accounting and legal compliance; no live payment processing is currently available.

These providers may process personal information on our behalf or as independent service providers, depending on the context. Their own terms and privacy policies may also apply.

We do not sell personal information.

We may share personal information only in limited circumstances, such as:

• with service providers that help us operate the Services;
• with payment processors in connection with transactions;
• with email, hosting, analytics, authentication, security, or support providers;
• when you use a feature that intentionally involves another person, such as inviting or designating a trustee, trusted contact, beneficiary, or similar role;
• if required by law, court order, subpoena, or legal process;
• to protect rights, safety, security, or property;
• in connection with a merger, acquisition, sale of assets, financing, or similar business transaction.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide the Services;
• maintain business and legal records;
• resolve disputes;
• enforce agreements; and
• comply with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

We may store or process information in Israel and in other jurisdictions where our service providers operate, subject to applicable legal requirements.

By using the Services, you understand that your information may be transferred to and processed outside your country of residence, where privacy laws may differ.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the Internet and no system of storage is completely secure. For that reason, we cannot guarantee absolute security.

You are responsible for helping protect your account by using a strong password, keeping credentials confidential, and protecting your devices.

Depending on where you live and subject to applicable law, you may have the right to:

• request access to personal information;
• request correction of inaccurate information;
• request deletion of personal information;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• request a portable copy of certain information.

You may also opt out of non-essential marketing emails by using the unsubscribe link in those emails.

To make a privacy-related request, please contact us through:

https://after-life-vault.com/contactpage

Or by mail:

Dudaim 10, Kfar Saba, Israel

We may need to verify your identity before fulfilling certain requests.

The Services are not intended for children under 13, and we do not knowingly collect personal information directly from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on the relevant page and update the "Last updated" date.

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us through:

https://after-life-vault.com/contactpage

Mailing address:

Dudaim 10, Kfar Saba, Israel